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Frequently Asked Questions
How to participate in a contest?â–¼
Create an account, verify it, complete your profile, and click 'Participate' on the contest of your choice.
How does the MyHigh5 voting system work?â–¼
Select up to 5 favorites and rank them by drag-and-drop. 1st gets 5 points, 2nd 4 points, etc.
How to create a Fan Club?â–¼
After identity verification, go to your dashboard and click 'Create a Club'.
How does the affiliate program work?â–¼
• For verification fee payments: you earn a 10% commission on payments made by your direct referrals, and a 1% commission on payments made by each of your indirect referrals from Level 2 to Level 10.
• For ad revenue: participating contestants receive 40% of the ad revenue generated on their contest pages. The direct sponsor of a participating contestant receives 5%, and each indirect sponsor from Level 2 to Level 10 receives 1%.
• Nominating members: receive 10% of the ad revenue generated on the contest pages of their nominated contestants, 2.5% of the ad revenue generated on the contest pages of contestants nominated by their direct referrals, and 1% of the ad revenue generated on the contest pages of contestants nominated by each of their indirect referrals from Level 2 to Level 10.
• For clubs: club owners receive 20% of the ad revenue generated on their club or fan pages. The direct sponsor of a club owner receives 5%, and each indirect sponsor from Level 2 to Level 10 receives 0.5%.
• Club membership fees: MyHigh5 applies a 10% markup to the member's selected subscription fee. Of this markup, 10% is paid to the direct sponsor of the payer, and 1% is paid to each indirect sponsor from Level 2 to Level 10.
• Website Sponsors page: for slots paid for on the Website Sponsors page, 10% is paid to the Level 1 sponsor, and 1% is paid to each of the Level 2 through Level 10 sponsors.
Support hours
Monday - Friday9h - 18h (EST)
Saturday10h - 16h (EST)
SundayClosed
Live chat available 24/7
How can we help you?
General Help
Questions about using the platform
Billing
Questions about payments and subscriptions
Account
Login or profile issues
Technical Support
Bugs and technical problems